SAFETY FIRST
COVID-19 and ANIMAL CARE CENTER

At this time we are offering Curbside Pick up and Drop off. Please call us when you arrive at  715-386-8878 and we will come out and get your pet. We will gather information for your pets appointment when we schedule the appointment and can gather more information when we come out to get your pet. This is to help keep the clients, staff and pets safe, following the CDC guidelines and safety protocol with social distancing. 
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The Animal Care Center wants to keep pet owners' safe.
We are following increased sanitation protocols that have been recommended by health officials and WI Board of Safety.
The avoidance of exposure is the method being instituted to reduce exposure.
IF YOU ARE EXPERIENCING ANY OF THE FOLLOWING SYMPTOMS PLEASE CALL TO CANCELL YOUR APPOINTMENT.
            -FEVER
            -COUGH
            -SHORTNESS OF BREATH
Please call ahead for medication refills and food. We will take payment information over the phone. We will bring the medications and/or food out to your vehicle. Please call to alert us that you are here. 
Facts about COVID-19 can be located at 
http://    www.cdc.gov/coronavirus/2019-ncov/about/share-facts.html

Companion Animals and COVID-19

Can my animal become ill with or spread COVID-19?
  • There is no evidence at this time that your animal can become ill with COVID-19 or that they can spread it to other animals or people.
  • However, it is always a good idea to practice good hand hygiene after normal interactions with your pet and keep your animal's environment clean.
  • Please see the CDC Healthy Animals, Healthy People (www.cdc.gov/healthypets/index.html) webpage for additional information.
Can I bring my animal into the veterinarian for care?
  • If you are healthy and your pet needs to see a veterinarian, please call before bringing them in to the vet. Veterinary clinics are taking precautions and may have a special operating procedure that you will be asked to follow.
  • If you are ill with COVID-19 and your animal needs emergency care, ask a healthy family member or friend to bring your animal in to be seen.
Can I have contact with my animal if I am ill with COVID-19?
  • If you are ill with COVID-19 it is recommended to limit contact with your pet. If possible, have another member of the household care for your animal.
  • If you are the only caretaker for your animal or you have a service dog: do not kiss, hug or have "face-to-face" contact with them. When in contact with your animal's items (toys, food dishes, etc.) always wash your hands with soap and water before and after handling.
Should my animal be tested for COVID-19?
  • At this time, it is not recommended to perform routine testing of animals for COVID-19.
  • If your animal is displaying signs of respiratory illness, please consult your veterinarian who can check for more common respiratory problems.
Resources
CDC: When and How to Wash Hands (www.cdc.gov/handwashing/when-how-handwashing.html)
American Veterinary Medical Association: COVID-19 (www.avma.org/resources-tools/animal-health-and-welfare/covid-19)

​Minnesota Department of Health
Zoonotic Diseases Unit
651-201-5414
www.health.state.mn.us
Create your Hill's to Home Account by Clinking here
Hills To Home is a way for you to receive your Pets food directly on your doors step. Please call if you have any questions. After you have created an account the Animal Care Center will be notified. We will be able to select the appropriate food you need for your pet. If you would like to request something specific in the general Science Diet food line please call us and we can request the food you want (example: small bite puppy or adult 7 +).
Directions to ANIMAL CARE CENTER​
​I94 to Exit #4, North on Hwy 12E, West on Lenertz Road, Left in front of Eagle Storage, follow to #591

ANIMAL EMERGENCY & REFFERRAL CENTER 


IF YOU HAVE AN EMERGENCY AFTER HOURS PLEASE CONTACT THE
 ANIMAL EMERGENCY & REFERRAL CENTER OF MINNESOTA  
​AT 651-501-3766
1163 Helmo Ave North Oakdale, MN‎
Map and directions
AERC is thrilled to announce the addition of Andrew Bean, DVM, MPH, Practice Limited to Companion Exotic Species, to our team starting July 8th. Dr. Bean will not be seeing pigs, primates, ratpors, or venomous snakes and lizards.